Serge Billiouw

Transforming Businesses with Data and AI

With over 25 years of experience at the intersection of business and technology, I leverage innovative data-driven strategies to drive enterprise-level digital transformation. Let’s connect and explore how to unlock new growth opportunities together.

Visionary in Business AI and Digital Transformation: My background

As a pioneer in the mobile technology arena, I co-founded and successfully exited several ventures, developing applications for high-profile clients, including Enrique Iglesias and Jessica Simpson.

I also developed an award-winning location-based social media analytics SAAS that received the prestigious “Innovation & Development of the Year” award at the AMMAs.

I transformed a billion-dollar US Telco company into a data-driven company by moving it to the cloud and setting up a complete Data and Analytics division, saving them millions in outsourcing and giving them live insights into their business.

I've successfully implemented several GenAI Projects within operations and Customer Care departments, reducing the volume of calls by 15%.

I've also held keynote speeches at global conferences in Cannes, New York, Las Vegas, and Amsterdam.

My expertise has been honored with several accolades, including the Image Building Award, Cyber Lions Award, and The President’s Award.

Guiding Businesses Towards AI Adoption

In my role as a strategic advisor, I collaborate with organizations to develop bespoke Data and AI strategies that align with their business goals.

Uncover Deep Business Insights

Unlock meaningful insights across your business. Understand not just the "what" but also the "why," helping you make informed decisions that drive growth and efficiency.

Propel Your Business Forward

Elevate your operations by integrating advanced analytics, machine learning, and generative AI. Harness future sales predictions and predictive analytics to stay ahead of the market and seize new opportunities with confidence.

Demystify AI Technologies

Gain a clear understanding of AI technologies and how they work. Our expertise will simplify complex concepts, ensuring your team is well-versed in AI functionalities and their applications in real-world scenarios.

Maximize AI's Potential for Your Enterprise

Explore the tangible benefits AI can bring to your organization. From automating routine tasks to enhancing customer experiences, discover the wide-ranging capabilities that AI technology offers to boost your bottom line.

In a nutshell: Transform Challenges Into Opportunities

Identify key pain points and transform them into high-impact solutions:

  • Lack of Performance Insights: Overcome blind spots with comprehensive dashboards and real-time data analytics.
  • Understanding Business Drivers: Leverage data to decode the "why" behind your company’s performance and make smarter decisions.
  • Preparing for the Future: Utilize machine learning to foresee trends and disruptions, preparing your company to adapt and thrive.
  • Keeping Pace with Technology: Stay relevant and competitive through knowledge acquisition with our targeted training sessions and seminars.

With my extensive practical experience, I am well-equipped to assist you across the following domains:

Data Engineering

Assessing your current data infrastructure and identifying areas for improvement.

Data Analysis/BI

Helping with Data Governance, Data mining, Data Visualization, giving you insights into your data.

Artificial Intelligence

Write Strategy and use-cases for Machine Learning, Natural Language Processing, ...

Cloud

Orchestrate your move to the cloud, connect legacy systems, set up professional data pipelines

NBA/NBO

Define an NBA/NBO program, build the data model, set up the backend systems.

GenAI

Propose and prioritize GenAI use cases, and develop a roadmap for implementation.

Awards & Distinctions

Over the years I have earned some awards and distinctions working at several companies, including my own companies.

Contact

Reach out to me if you need help with writing your strategy, setting your future AI goals, running a workshop, and so on, ...